Cancellation policy

All pre-order items are custom-made to order and are therefore non-cancellable and non-refundable once the order has been placed and confirmed.

By placing a pre-order, you acknowledge and agree that:

  • The item is manufactured specifically for you upon order confirmation.
  • Cancellations will not be accepted after the order has been processed.
  • No refunds will be issued for custom-made pre-order items, except in the case of a manufacturing defect or an error on our part.

If you have any questions prior to placing your order, please contact us at sales@skyacecarbon.co.uk  before completing your purchase.